Privacy Policy

Premier Work Support Ltd. Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information. 

Post:

284 High Street, Chatham, Kent, ME4 4BP, GB 

Email:

We collect or use the following information to provide services and goods, including delivery:

·    Names and contact details

·    Addresses

·    Date of birth

·    Payment details (including card or bank information for transfers and direct debits)

·    Credit reference information

·    Health information (including dietary requirements, allergies and health conditions)

·    Health and safety information

·    Account information

·    Website user information (including user journeys and cookie tracking)

·    Photographs or video recordings

·    Call recordings

·    Records of meetings and decisions

·    Identification documents

·    Information relating to compliments or complaints

·    Information relating to sponsorship

We collect or use the following information to comply with legal requirements:

·    Identification documents

·    Financial transaction information

·    Criminal offence data (including Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

·    Health and safety information

We also collect or use the following information to comply with legal requirements:

·    Biometric information (where used to identify someone)

·    Health information 

We collect or use the following information for recruitment purposes:

·    Contact details (e.g. name, address, telephone number or personal email address)

·    Date of birth

·    National Insurance number

·    Copies of passports or other photo ID

·    Employment history (e.g. job application, employment references or secondary employment)

·    Education history (e.g. qualifications)

·    Right to work information

·    Details of any criminal convictions (e.g. Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

·    Security clearance details (e.g. basic checks and higher security clearance) 

We also collect or use the following information for recruitment purposes:

·    Biometric information (where used to identify someone)

·    Health information 

Our lawful bases for collecting or using personal information to provide services and goods are:

·    Consent

·    Contract

·    Legal obligation 

Our lawful bases for collecting or using personal information for legal requirements are:

·    Consent

·    Contract

·    Legal obligation 

Our lawful bases for collecting or using personal information for recruitment purposes are:

·    Consent

·    Contract

·    Legal obligation 

·    People directly

·    Publicly available sources

·    Previous employers 

Please click on this link to view our Record Retention Policy  https://www.premierworksupport.co.uk/docs/Record-Retention-Policy.pdf 

Data processors

SOTA Solutions

This data processor does the following activities for us: Management of IT systems 

Other organisations

·    Organisations we need to share information with for safeguarding reasons

·    Professional or legal advisors

·    Relevant regulatory authorities

·    External auditors or inspectors

·    Organisations we’re legally obliged to share personal information with

·    Emergency services (where necessary) 

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal data. 

Your right to rectification

You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure

You have the right to ask us to erase your personal data in certain circumstances. 

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal data in certain circumstances. 

Your right to object to processing

You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances. 

Your right to withdraw consent

When we use consent as our lawful basis you have the right to withdraw your consent. 

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. 

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

16 May 2024

Downloads

GDPR Privacy Notice  GDPR Withdrawal of Consent Form  Record Retention Policy