We are delighted to be recruiting a Customer Service Officer on behalf of a well establish company who are expanding year on year by always going that extra mile! Initially on a temporary basis, although a permanent role could be offered to the successful candidate.
As part of this important team you will be responsible for a designated client base dealing with enquires\complaints ensuring they are dealt with in a professional manner. You will be responsible for raising appropriate paperwork to enable investigations to be undertaken, where necessary escalating queries to relevant teams and liaising with respective department heads to ensure completion of any works.
The successful candidate will have excellent communication skills at all levels with proven customer service experience. A good working knowledge of Excel along with good organisational skills and an excellent telephone manner are essential. A qualification or an interest in Science is advantageous.
Hours of work are Monday to Friday 9.00am to 5.30pm
This position is available immediately - don't delay send your CV today!