We are recruiting for a Temporary Contracts Administrator to provide administrative support within an Estate Services team. The role covers contract administration, data management, customer service and financial administration.
Hours: Monday-Thursday 8:00am-4:30pm, Friday 8:00am-3:30pm
Location: Medway, Kent
The Role
You will support the day-to-day administration of estate services, working with operational teams, contractors and customers to ensure services are delivered efficiently and records are accurate.
Key responsibilities include:
* Providing administrative and contract support.
* Raising and monitoring works orders and service requests.
* Maintaining accurate records and updating systems.
* Liaising with contractors, customers and colleagues.
* Coordinating appointments and contractor visits.
* Processing invoices and purchase orders.
* Supporting KPI, performance and expenditure reporting.
* Responding to customer enquiries and service requests.
* Maintaining documentation in line with company procedures and data protection requirements.
Essential Requirements
* Previous administration experience.
* Strong attention to detail and organisational skills.
* Experience maintaining records and handling data.
* Writes and speaks with ease and communicates confidently with customers, contractors and colleagues.
* Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
* Working knowledge of ONE Housing housing management software.
* Working knowledge of Total Mobile workforce management software.
* Strong IT skills and the ability to manage competing priorities and deadlines.
* GCSE (or equivalent) in English and Maths at Grade C/4 or above.
* Experience within social housing, property services, facilities management or estate services.
Desirable
* Experience supporting contract management.
* Experience processing invoices and purchase orders.
* Experience producing reports, KPIs or analysing service data.
* A Business Administration, Housing or Property-related qualification.
This role would suit someone who is organised, reliable and confident working in a busy environment, with a strong eye for detail and customer service.
