Operations Manager

Region:
Kent
Location:
Bromley
Sector:
Administration Jobs
Job Role:
Administrator Jobs
Contract Type:
Full Time
Branch:
Dartford Branch
Salary:
£25,000 to £30,000 per annum
Salary Description:
£25000 - £30000 per annum
Posted:
10/05/2022
Start Date:
ASAP
Job Ref:
SA\OM

Premier Work Support are pleased to be partnering with a family run business based in Orpington, to recruit a permanent Operations Manager.

This is a key role overseeing all the operation of a mailing company, to cover a variety of tasks.

* Contribute to the daily planning and control of all workflow activities for the Operations area of the business
* Schedule client and courier collections and deliveries through email, telephone and appropriate web portals and data base forums
* Liaise with in-house drivers for client collections and deliveries
* Monitor and manage all assigned email accounts and enquiries
* Deal with incoming telephone calls - Manage enquiries, take messages and ensure these are passed to the relevant personnel in a timely manner. Filter out junk calls
* Assist MD with invoice data, invoice distribution and complete adhoc administrative tasks as required
* Manage the process of each client's fulfilment job/process from start to finish. There may be multiple jobs on at any one time
* Ensure each client's fulfilment deadline is consistently achieved
* Arrange cost effective casual resource for jobs as is appropriate

What is essential:

* Experience in Warehouse or retail
* Excellent communication skills, well developed in customer service skills both face to face and on the telephone.
* Organising, managing, prioritising and delegating tasks.
* Training and managing staff

This is a Monday to Friday role, working either 8am - 4pm or 9am - 5pm depending on the needs of the business.

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