Inbound Sales Agent

Region:
Essex
Location:
Southend
Sector:
Customer Service Jobs
Job Role:
Call Centre Rep Jobs
Contract Type:
Full Time
Branch:
Basildon Branch
Salary:
£19,000 to £20,000 per annum
Salary Description:
£19000 - £20000 per annum + + Commission + Great Benefits Package
Posted:
12/11/2021
Start Date:
ASAP
Job Ref:
BA001744

Our client, based in Southend, are looking to recruit an Inbound Sales Agent to join their busy and thriving contact centre. Providing a first class service to customers you will need to have had some form of previous sales experience either office or retail based along with strong communication and people skills.

This role offers opportunities to progress your career and to study for industry related qualifications.

Your day to day duties will include:

* Handling inbound calls from customers wishing to purchase travel insurance
* Providing a first class service to all new and existing customers
* Identifing customer needs and up-selling upgrades to maximise sales opportunities where possible
* Managing outbound calls for new and existing customers when required by the business
* Working to call quality, conversion and revenue targets

Requirements for the Inbound Sales Agent role:

* Previous sales experience and the ability to provide a first class customer service experience
* Exceptional written, verbal and listening skills along with a professional telephone manner
* Ability to work under pressure in a busy call centre environment
* Good IT skills
* Enjoy a challenging role working to sales targets
* Driven to succeed with a positive and pro-active approach

In return for your hard work and dedication, our client is offering a competitive salary + commission with an OTE of £28,000pa, 23 days holiday which rises with service, pension scheme, cycle to work scheme, Christmas club, health cash plan, gym discount, support with studies and much more...

The working hours for this role are based on a 5 day week (37.5 hour working week Monday to Sunday). The contact centre is open between the hours of 8.30am and 8.00pm Monday to Friday, 9.00am and 6.00pm on a Saturday and 10.00am to 5.00pm on Sunday's.

The shift rota system means that you will only work 2 weekends per month and when your rota falls on one of the 4 Bank Holidays, you will gain that day back as holiday. The company is closed for the other 4 Bank Holiday days over Christmas and New Year so there is no working on those Bank Holidays.

If you have the skills, experience and drive we are looking for, please apply with your CV attached via this website.

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